Do you know about chatbot apps? What can they do and Are they different from chatbot programs on computers? Maybe you haven't deepened your knowledge of chatbot apps. Anyway, we're going to discuss the best chatbot apps from varous aspects. You can learn about their features, performance, weaknesses, and more. Then you will know which one is the best for you.
Part 1: What Is a Chatbot App?
Is there an app to talk to bots on a mobile device? Yes, chatbot mobile apps are computer programs that use voice or text commands to mimic human conversations. They do this by synthesizing voices, offering decision controls, and sending automated messages. Some chatbot applications use artificial intelligence, commonly known as AI, to identify and recognize your intent and reply appropriately.
A chatbot app has reliability in solving customer service problems. As a result, it enables your agents to concentrate on more complicated tasks while the chatbot works on repeating or simpler questions. Doing so improves client satisfaction and customer interactions.
Chatbot applications have several uses. For instance, they can be your artificial intelligence friends when you don't have someone to speak to. Besides, they help keep your health in check. Using Chatbot applications for healthcare has several benefits, such as real-time interactions and anonymity. A Chatbot can help solve some of your health problems, but it should not be used to replace your medical doctor.
Maybe you know many chatbots that can be used on computers, but which robot chatting apps are for Android and iOS devices? Proceed with the articles and get the best AI apps to talk to.
Part 2: Which Are the Best AI Chatbot Apps for iPhone and Android?
Below is a detailed analysis of the best chat apps for iPhone and Android devices.
1. iMyFone ChatArt
iMyFone ChatArt is a writing tool and chatbot powered by AI that has several functionalities. These consist of AI chat, communication scripts, the creation of articles, essays, and copy, the analysis of dreams, the creation of advertising or SEO material, and the creation of daily or weekly reports. Reducing professional work-related stress and student academic pressure are the objectives. The following are iMyFone ChatArt's main features:
Key features:
* Help customers create original software based on their multimedia goods.
* Children's Picture Book Creation: Provide tools for making picture books for kids.
* Create creative promotional videos to improve organizational effectiveness.
* Offer AI algorithms to raise the quality of photos.
* Various segmentation and picture quality improvement methods are available to convert target photos into the appropriate format.
* Provide more than fifty AI writing tools that produce creative, high-caliber material with AI algorithms.
* Make ancient, damaged, and nighttime photos more readable with AI algorithms.
* ...
Pros:
* Easy to use and have no learning curve.
* provides rapid video creation at a reduced time and expense.
* Provide a complete solution to satisfy every demand related to creativity.
* Offer a cloud-based platform with a focus on music, video, and graphics.
* Provide unique films that are 100% artificial intelligence-generated.
* Assist developers in automatically, swiftly, and intelligently enhancing images, audio, and video by offering complete technical help.
* ...
Cons:
* Not given out for free.
* Maybe unable to manage the creation of content with intricate or technical aspects.
* The generated content might not be as good as that of expert writers.
Pricing:
* $6.99 for 1-Month Plan.
* $23.99 for 1-Year Plan.
* $59.99 for Lifetime Plan
2. Zendesk Support
Zendesk Support is one of the best chatbot mobile applications that help business owners to manage, reply to and monitor their prospective customers easily. It can be used to boost agent collaboration and teamwork with some agent-to-agent chats. Besides, its shortcuts feature helps decrease your response time as a retailer, hence, improving your marketing and customer support efforts. In addition, the app lets you interact with your clients at the right moments by allowing you to view those who visit your website in real-time and what they are browsing. This also helps you customize your customer experience.
Key features:
* Chat with prospective customers.
* Allow you to track your website's visitors.
* Have shortcut features that reduce customers' response time.
* Over 20 ready-to-use dashboards and reports for analytics.
Pros:
* Allow agent-to-agent chat.
* Consist of 700+ integrations, like Freshbooks, Atlassian, Salesforce, etc.
* Android and iOS versions are available to download.
Cons:
- Reviewer complains about problems with its ticketing systems.
- Difficult to use.
Price:
* $29/per agent/mo for Foundational support.
* $49/per agent/mo for Suite team.
* $79/per agent/mo for Suite growth.
* $99/per agent/mo for Suite professional.
* $150/per agent/mo for Suite enterprise.
* For any additional enterprise plan, consult their sales teams.
3. WATI
WATI chatbot for Android or iOS is a certified business partner to WhatsApp Business APIs, which makes its integration to WhatsApp easy. To improve your customers' experience, you can allow your representatives to reply to customers on the move from one platform. Also, you can get data-based insights and monitor performance to help make better investment decisions.
WATI chatbot is a texting application with a user-friendly interface for faster onboarding of your human agents and provides a better customer experience. It allows you to set your availability hours, set schedules and customize your bot to meet your brand needs.
Key features:
* Use AI to converse with human beings.
* Integrate with WhatsApp easily.
* Let you set a schedule.
* Improve customer engagement and satisfaction.
* Support Android and iOS mobile devices.
Pros:
* Integration to the certified WhatsApp Business.
* Notification preference for all your agents.
* Allow performance monitoring.
Cons:
* No artificial intelligence technology.
* It is only available for your WhatsApp.
Price:
* $49 per month for the Standard plan.
* $98 per month for the Professional plan.
4. Drift
Next on the list enters Drift, a great chatbot application for boosting your business's online availability. It allows you to create robotic email campaigns using several triggers, like churn prevention and customer onboarding. Besides, it allows you to share and record personalized video clips, automatically arrange meetings with prospective clients, and view all the details of your contacts and your conversations history. You can filter your conversations based on their status and attach a custom tag to your chats.
It is one of the best chatbot apps for iPhone and Android users. This amazing chatbot tracks conversations and views to alert you when some important prospects view your video or when some key people visit your website. Also, it lets you gauge your NPS "Net Promoter Scores" with a survey sent by email or in-app.
Key features:
* Create robotic emails.
* Boost business's online availability.
* Allow you to share and record personalized video clips.
* Filter your conversations based on their status.
Pros:
* Allow you to record video clips and share them.
* Enable you to view your clients' activities on your website.
* Track your conversations and views.
Cons:
* Available for your website only.
* There are no attachments, images, or galleries.
Price:
* A free plan is available.
* $40 for the Standard plan.
* $400 for the Professional plan.
* $1,500 for the Premium plan.
5. ChatGPT
Which chatbot app is best? ChatGPT, not only an Android chatbot but also for iPhone, gained popularity between late 2022 and early 2023, and drew the whole world's attention in just a few days. The application is easy to use, and a user begins a chat by entering prompts at the lower part of the screen. A new record is generated on the left side menu as you get the output. Therefore, you can save your threads and access them later. You can also share links to any of these threads if you find them interesting and show them to others, allowing them to start from where they left.
Although the app sometimes displays some errors while showing a lot of confidence, what experts call hallucinations. ChatGPT remains the leader of the industry as of now. It can remember what you said within each chat and use the info to produce more accurate outputs. It accepts text commands, allowing you to customize and format the output. In addition, it is exceptionally flexible, tackling your tasks in different disciplines with acceptable levels of accuracy.
While the app is very impressive, GPT-4, an advanced model, has even better features. It is trained on much larger datasets, making it more accurate when it comes to writing outputs. In addition, it can predict what will happen next when given still images. If you subscribe to its Plus plans for 20 dollars per month, you can access this advanced model and internet browsing through its Bing plugin, an amazing way to explore this world.
Key features:
* Converse naturally with human beings.
* Assist users in setting exams.
* Generate questions when prompted by a user.
* Generate creative writings such as stories, blogs and more.
Pros:
* Users can chat with the application.
* Provide personalized learning.
Cons:
* Provide inaccurate information.
* Cannot multitask.
Prices:
* Have a free plan.
* $20 per month for the Pro plan.
6. Bing AI App
Want the best free chatbot app for iPhone? Then Bing AI is an ideal option. It is a search engine powered by GPT-4 and developed by OpenAI. This app provides users with more comprehensive and informative search results. It can chat with users, create content, and translate languages. You can install it on your mobile phone or tablet and chat with it without hassle.
Key features:
* Use GPT-4 to understand the intent of users' queries and provide them with more comprehensive and informative search results.
* Chat with users in a natural language way.
* Available to download on Google Play and Apple Store.
* Generate content with efficiency.
Pros:
* Translate between over 100 languages.
* Fast understand users' intent.
Cons:
* Can be slow at times, especially when it is processing complex queries.
* Some features of Bing AI, such as the chat feature, are unavailable in all countries.
Price:
* Free to use.
7. LetsView Chat
What is the best AI chat app? Many users believe that LetsView Chat can be counted in. It offers effective and speedy resolution to your customer's issues and inquiries. This amazing chatbot is impeccably integrated into the company's site, allowing access by clients at any time. Besides, it provides instant help without necessitating clients to wait for human customer service reps. Using texts, clients can chat with this chatbot, which replies straightforwardly and conversationally.
Key features:
* Efficient and quick solutions.
* Process information using a natural language.
* Excel generation capabilities.
* Support learning and communication in 22 different languages.
* Have proofreading capabilities.
Pros:
* Conversion assistance using AI.
* Support a wide range of queries.
* Provide informative responses.
* Easily usable due to its user-friendly interface.
Cons:
* Provide non-factual information.
Price:
* Have a free plan.
* $19.99 per month for the Premium plan.
* $29.99 per month for the Ultimate plan.
* Customized pricing for the Business plan.
8. Watson Assistant
Next on this list is Watson Assistant, an amazing platform that allows your business to build an engaging chatbot that improves your customer experience. But it is not an app that you can install on your mobile phone. It is a cloud-based service that can be embedded in mobile apps.
Key features:
* Can chat with your customers.
* Advanced reporting and analytics capabilities.
* Pre-built templates.
* Process information using natural languages.
Pros:
* Can be embedded in mobile apps.
* Support various languages.
* Improve customer satisfaction.
Cons:
* Provide inaccurate information.
Price:
* Lite Plan is free.
* Plus Plan starts at $140 per month.
* Enterprise Plan is priced on a custom basis.
9. Tars
Tars is one of the best chatbot development platforms that enable your business to improve its customer experience without requiring coding skills. This platform has a drag-and-drop interface that is very user-friendly and lets your business customize its chatbot, which you can deploy on your messaging platforms, website, and some other channels.
Besides, Tars offers AI-driven chatbot builders that use machine learning to comprehend and reply to some natural language questions. Furthermore, your business can use this great platform's templates for e-commerce, customer support, and lead generation to build chatbots that align with your unique needs.
Key features:
* Integration with some third-party tools.
* Custom branding capabilities.
* AI-driven chatbot builder.
* Have Web, WhatsApp and SMS channels.
Pros:
* Automate more than 80% of workflow.
* Integrate smoothly with your applications.
Cons:
* Provide non-factual outputs.
Price:
* Customized pricing.
10. Florence
Florence is one of the best AI apps to talk to when you face health issues. The application is completely free and can be used by anyone. It is a powerful tool that helps track your health progress and reminds you when to take medications. Additionally, Florence AI provides additional medical information regarding the disease and conditions.
You can use this chatbot mobile application on Skype, Kik, and Facebook Messenger. It lets you know the consequences of skipping a pill and what you should do to remedy the situation. It is the best free chatbot app for iPhone and Android users. Although it is a resourceful medical AI application, you should not use it for emergencies.
Key features:
* Medical chatbot that provides health advice.
* Easy to use application.
* Available on Facebook Messenger, Kik and Skype.
Pros:
* Remind users to take medications.
* Provide users with additional medication information.
Cons:
* Support the English language only.
* Cannot be used during medical emergencies.
Price:
* Free application.
11. Replika
Replika is one of the best chatbot apps for Android and iOS devices. This outstanding AI chatbot can speak to you daily about anything. It is a companion of choice for people for feeling lonely and is available 24/7. You can download this application on your mobile device, help it develop a personality, discuss life issues, and learn about the world. This unmatched application also lets you write stories with it, play games and much more. Replika helps you learn your feelings and thoughts when you communicate with it. However, you also help Replika grow while learning about yourself through general talks and discussions.
Key features:
* Discuss life issues with a user.
* Understanding and empathetic chatbot app.
* Help users develop emotional intelligence.
* Virtual friend that provides 24/7 attention.
* Work natively on Android and iOS devices.
Pros:
* Use powerful AI technology.
* AI chatbot for people feeling lonely.
* Customizable AI application.
Cons:
The friendship can change into a relationship.
Price:
* Have a free version.
* $4.99 per month for the Pro version.
12. Chatfuel
Chatfuel is among the most outstanding AI chatbot for Android, iOS, Windows and Mac users. It has a well-structured interface that is easy to use. Businesses exploit the power of this AI chatbot by customizing it to meet their needs. The best thing about this unmatched AI chatbot is that it can be integrated with popular social media applications such as Facebook Messenger and Instagram. With Chatfuel, you can easily generate leads for your business and answer frequently asked questions.
It uses advanced AI algorithms to help you improve customer satisfaction and minimize marketing efforts as it personalizes the client's sales experiences. Additionally, you can integrate Chatfuel with powerful tools such as Sheets, Calendly, Zapier, and it provides an API for integrating customized extensions.
Key features:
* Creative way of keeping your customers engaged.
* Use AI to improve conversations.
* Integrate with other useful tools.
* Have analytical capabilities.
Pros:
* Well-structured user interface that makes it easily usable.
* Enable users to create conversion funnels.
* Allow users to make customized integrations.
Cons:
* Not as innovative as its peers.
* Only available on Facebook Messenger and Instagram.
Price:
* $0 for the trial version.
* $14.99 per month for the Entrepreneur plan.
* $24.99 per month for the Startup plan.
* $59.99 per month for the Small Business plan.
* $119.99 per month for the Glowing Business plan.
* Customized plan for the Enterprise plan.
Conclusion
The above are the best 12 chatbot applications, their features, pros, cons and prices. Each has its unique advantages and disadvantages. Go through them and select one that suits your business to improve customer satisfaction and engagement.
